Delivery and Returns


Please allow 5 days for delivery. For ‘made to order’ purchases, please allow up to 2 weeks . All orders are posted by Royal Mail First Class. 


I really hope that you will be very happy with your order. If for some reason you are not, please contact me at It is only me running HUG  so I apologise if I do not get back to you straight away - but I will get back to you! I do not usually check my emails at the weekend.

If you change your mind, please return your unworn item, in it's original packaging, within 28 days. Please email me for the returns address, thank you. The cost of postage will be payable by you. 

Charlotte X